For any questions regarding your order, our products, a request for information, or after-sales assistance, our customer service team is here to help.

Customer Service

📧 Email: ventyfrance@outlook.com

Support is provided exclusively by email in order to ensure clear and documented follow-up for every request.

Costumer Service Hours

Weekdays: 09:00 – 18:00
Saturday: 10:00 – 16:00
Sunday: Closed

(French local time)

Important Information

All requests must be sent to the email address listed above.

Requests related to returns, exchanges, or refunds will be handled in accordance with our current policies.

Information regarding return or logistics addresses is provided only after review of the request, when applicable.

Customer Commitment

We are committed to responding to every request as quickly as possible and to providing clear, reliable, and compliant service in accordance with applicable regulations.