For any questions regarding your order, our products, additional information, or after-sales assistance, our customer support team is here to help.

Customer Service

📧 Email: ventyfrance@outlook.com

Support is provided exclusively by email to ensure clear and documented follow-up for every request.

Customer Service Hours

Weekdays: 09:00 – 18:00
Saturday: 10:00 – 16:00
Sunday: Closed

(French local time)

Important Information

• All requests must be sent to the email address listed above.
• Requests related to returns, exchanges, or refunds will be handled in accordance with our current policies.
• Information regarding logistical or return addresses will be provided only after the request has been reviewed, when applicable.

Our Commitment

We are committed to responding to every request as quickly as possible and to providing clear, reliable, and compliant customer support at all times.