Privacy Policy

This privacy policy explains how TRIAX COMMERCE LLC, operating the Venty website, collects, uses, and protects users’ personal data, in accordance with the General Data Protection Regulation (GDPR) and applicable French legislation.


1. Data Controller

The controller responsible for the processing of personal data is:

Company: TRIAX COMMERCE LLC
Trade name: Venty
Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

Contact email: ventyfrance@outlook.com


2. Personal Data Collected

When using the Venty website, the following categories of personal data may be collected:

• identity (first name, last name)
• contact details (email address, shipping and billing address)
• order and payment information
• IP address and browsing data
• communications with customer service

Payment data is processed directly by secure payment service providers. Venty does not have access to full banking details.


3. Purpose of Data Processing

Personal data is collected for the following purposes:

• processing and managing orders
• delivery and returns management
• payment and refund management
• customer support and assistance
• fraud prevention
• improving the user experience and website performance


4. Legal Basis for Processing

Data processing is based on:

• performance of the sales contract
• compliance with legal obligations
• user consent when required
• the legitimate interest of the data controller


5. Data Recipients

Personal data may be transmitted only to parties necessary for the execution of services, including:

• payment service providers
• logistics partners and carriers
• technical service providers (hosting, e-commerce platform)

These partners are required to maintain confidentiality and ensure data security.


6. Data Transfers Outside the European Union

Some data may be transferred outside the European Union, particularly to the United States, in connection with the operation of the website by TRIAX COMMERCE LLC.

These transfers are carried out in accordance with the protection mechanisms provided under GDPR, ensuring an adequate level of data protection.


7. Data Retention Period

Personal data is retained only for the duration necessary for the purposes for which it was collected, including:

• duration of the contractual relationship
• legal and accounting obligations
• management of potential disputes


8. User Rights

In accordance with GDPR, users have the following rights:

• right of access
• right to rectification
• right to erasure
• right to restriction of processing
• right to object
• right to data portability

To exercise these rights, users may contact the data controller at:

ventyfrance@outlook.com


9. Data Security

Venty implements appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data.


10. Cookies

The Venty website uses cookies and similar technologies to ensure proper website functionality and improve user experience.

Users can manage their cookie preferences via the consent banner displayed during navigation.


11. Changes to the Privacy Policy

This privacy policy may be updated at any time to reflect legal or technical changes.

The applicable version is the one published on the website at the time of consultation.


12. Governing Law

This privacy policy is governed by French law.